Welcome to our FAQ section! Here, we answer the most common questions to help you find the information you need quickly and easily. Whether you're looking for details about our products, we've got you covered. If you don’t find your answer here, feel free to contact us directly for assistance.

What if I want to change or cancel my orders?

At Hiyas Jewelry, we take pride in offering exceptional quality and mindfully made jewelry. Due to the nature of our products, we have a strict no return or exchange policy. We recommend carefully reviewing product details before making a purchase to ensure complete satisfaction.

How is sales tax calculated?

State sales tax will be charged based on the tax requirements in your state.

Do you ship orders outside of the US?

No. We currently only ship within the continental United States.

Will a signature be required for delivery?

Signatures are required on all orders over $1000. Other signature requirements may be determined by the postal service.

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